Policies

Policies

The terms and policies that apply to lessons with English with Boithato.

Placeholder policies. The wording below is a starting template only and must be reviewed and approved by the client before launch. It does not constitute legal advice.

Terms & Conditions

Last updated: [date to be confirmed].

These terms describe how lessons with English with Boithato are arranged and delivered. By booking a consultation or lessons, students agree to these terms.

Lessons are one-on-one, delivered online by video (Microsoft Teams, Zoom or VooV).
Lesson packages are agreed following a free consultation and confirmed once payment is received.
Students are responsible for having a suitable device, a stable internet connection and the relevant video app.
Lesson times are scheduled and managed through Calendly.

[Add full terms and conditions here, approved by the client.]

Privacy Policy

Last updated: [date to be confirmed].

This placeholder policy explains, in outline, how personal information is handled.

Information you provide (such as your name, email and booking details) is used only to arrange and deliver lessons and to respond to your enquiries.
Scheduling data is processed through Calendly in line with their privacy terms.
Your information is not sold or shared for marketing by third parties.

[Add a full, compliant privacy policy here — including the legal basis for processing, data retention, and contact details for data requests — approved by the client.]

Cancellation Policy

Last updated: [date to be confirmed].

Lessons can be cancelled through Calendly. As a placeholder, cancellations made with at least [24 hours] notice can be rearranged. Cancellations with less notice may be treated as a used lesson.

[Confirm the final cancellation terms and notice period with the client.]

Rescheduling Policy

Last updated: [date to be confirmed].

You can reschedule a lesson yourself through Calendly. As a placeholder, please reschedule at least [24 hours] before your lesson so the time can be offered to others.

[Confirm the final rescheduling terms and notice period with the client.]

Refund Policy

Last updated: [date to be confirmed].

This placeholder outlines how refunds may be handled. Because packages are personalised and payment is arranged after the consultation, refund terms should be agreed clearly before payment.

Unused lessons within a package may be [refundable / non-refundable] as agreed at the time of purchase.
Any refund requests should be sent by email.

[Add the client's final, approved refund terms here.]